Terms and Conditions
1. Acceptance of Terms
By using this website, booking a session, or participating in any program, workshop, class, or course offered by MindfulBody, you agree to these General Terms and Conditions ("Terms"). By proceeding with a booking, you confirm that you have read, understood, and agree to be bound by these Terms.
These Terms may be updated from time to time. The version in force at the time of your booking applies to that booking.
2. Our Details
MindfulBody Sarl-S,
Luxembourg RCS Luxembourg: B280703
VAT number: LU35253001
Email: iryna@mindfulbody.lu
3. Definitions
"Client" means the natural person who books a session, program, workshop, class, or course through this website, email communication or through Setmore.
"Services" means any Discovery Session, individual program (Unlearn Your Pain, Nervous System Reset, etc.), workshop, weekly class, or on-demand course or other events and products offered by MindfulBody.
4. Nature of the Service
MindfulBody offers somatic education, therapy and bodywork, integrating the Feldenkrais Method, Pain Reprocessing Therapy, and somatic emotional release. This work is not medical care, psychiatric treatment, or psychotherapy, and Iryna Sagaidak is not a medical doctor, psychiatrist, psychologist, or other medical healthcare provider.
If you are working with, have worked with, or are considering working with a medical healthcare provider, we recommend discussing your participation in any MindfulBody service with them. Nothing offered through this website or through sessions and services is a substitute for professional medical or mental health care. See our Disclaimer for further detail.
Your results depend on your own engagement, consistency, and individual circumstances. We make no guarantee of specific outcomes.
This work falls under complementary and alternative medicine. It is neither reimbursed by the CNS (Caisse Nationale de Santé) nor by private health insurance in Luxembourg.
5. Booking and Payment
Sessions and programs are booked through the Setmore booking link available on this website, or directly by email.
Prices displayed on the website are current at the time of booking. We reserve the right to change prices for future bookings, but the price agreed at the time of your booking or program start will be honoured for the agreed duration of that program.
Payment terms (including instalment options for programs) are set out on each program's page. Invoices are provided on request.
6. Cancellation and Rescheduling - Discovery Session and Individual Sessions
Once booked, a Discovery Session or individual session can be cancelled or rescheduled free of charge up to 48 hours before the appointment. If a session is not cancelled or rescheduled at least 48 hours in advance, and is not honoured, 100% of the session fee is due. The session is considered delivered.
7. Programs - Rescheduling and Early Termination
Rescheduling. Each session within a program can be rescheduled free of charge up to 48 hours before it is due to take place. If a session is not honoured and not rescheduled at least 48 hours in advance, 100% of the session fee is due.
Early Termination. We believe in this work and in its results, and we want you to feel confident committing to it.
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If, after the first four sessions and completing the accompanying homework and recordings, you notice no difference at all, we will refund your investment.
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If you notice a difference but feel the program isn't bringing enough value to continue, we can stop at any point, and we will refund the remaining, unused portion of the program fee.
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We also reserve the right to end a program early if we assess that this approach isn't working for you - whether because it isn't bringing improvement, or because the therapeutic relationship isn't supporting your progress - and to refer you to another practitioner or healthcare professional better placed to help. In this case, the remaining pro-rata portion of the program fee will be refunded to you.
We bring our best to this work together. If it isn't the right fit, we part with mutual respect and understanding.
8. Workshops, Weekly Class, and On-Demand Course
Workshops and events. Once registered, cancellation is not possible, and workshop or event fees are non-refundable. You may transfer your spot to another person at no additional cost, provided you let us know at least 24 hours before the event.
Where a workshop or class is run in collaboration with a partner studio, registration takes place through that studio's website, and their cancellation policy applies. Please check the studio's booking page directly, as their terms may differ from MindfulBody's and are outside our control.
Weekly class. The weekly class currently runs through a partner studio. Please check that studio's booking page directly for current cancellation terms, as these are set and may be updated by the studio, not by MindfulBody.
On-demand courses and materials. Under EU consumer law, you have a 14-day right of withdrawal on digital purchases. This right ends as soon as you access the course materials. By purchasing and accessing a course, you acknowledge that this right of withdrawal is waived. Course materials are licensed to you for your own personal use only. You may not share, forward, download, redistribute, or grant access to any other person, whether for free or for payment.
If you have concerns about a course after purchase, please contact us at iryna@mindfulbody.lu - refunds outside the above are considered at MindfulBody's discretion.
9. Right of Withdrawal for Sessions, Programs, and Workshops
Bookings for a specific date and time (such as sessions, programs, and workshops) are exempt from the general EU right of withdrawal, since they are services performed at a specific date or time. The cancellation terms above apply instead.
10. Client Responsibilities and Health Disclosure
You are responsible for providing accurate and complete information about your health history and current condition, to the extent relevant to the work we do together. MindfulBody is not liable for issues arising from information that was withheld or inaccurate.
If you have a medical condition, are pregnant, or have concerns about whether this work is appropriate for you, please consult your medical practitioner before beginning, and let us know before your session.
We reserve the right to refer you to a healthcare professional at any point if we consider that medical intervention is needed.
Reduced or improved symptoms through this work do not mean an underlying medical cause has been ruled out. Managing your symptoms through pain reprocessing or somatic bodywork does not replace the diagnostic process with a medical professional.
11. Confidentiality and Client Records
Session notes and client information are kept confidential and are used only for the purposes of providing and improving our services to you. We use trusted service providers (such as our booking platform and internal note-taking tools) to help us do this, as described in our Privacy Policy. Beyond these service providers, your information will only be shared with a third party with your written permission, or where required by law.
For details on how your data is collected, stored, and retained, see our Privacy Policy.
12. Liability and Medical Disclaimer
MindfulBody, Iryna Sagaidak, and any guest teachers or affiliates are not responsible for any physical, mental, or emotional condition you had before starting work with us.
This work is not a substitute for medical advice, diagnosis, or treatment. If you believe or suspect you are experiencing a medical or psychiatric emergency, contact emergency services (112 in Luxembourg) immediately.
To the extent permitted by law, MindfulBody's total liability to you in connection with any Service is limited to the amount you paid for that Service.
See our Disclaimer for further detail.
13. Testimonials
If you provide MindfulBody with a testimonial, you grant us permission to use it, in full or in part, on this website and in other marketing materials, unless you request otherwise in writing.
Testimonials reflect individual experiences. Results vary between individuals, and a testimonial is not a guarantee that you will experience the same outcome.
14. Intellectual Property
All content on this website, and all materials provided as part of any program, workshop, or course - including recordings, written materials, and exercises - is the intellectual property of MindfulBody and may not be copied, reproduced, distributed, or shared without written permission.
15. Force Majeure and Cancellation by MindfulBody
MindfulBody reserves the right to reschedule or cancel a session, workshop, or class in the event of circumstances beyond our reasonable control (illness, government restrictions, technical failure, and similar events). Where this happens, we will make reasonable efforts to offer an alternative date or a refund for the affected session, and we are not liable for any further loss or damage this may cause.
16. Complaints
If you are not satisfied with a service, please let us know within 14 days at iryna@mindfulbody.lu. We will acknowledge your complaint within 5 working days and aim to resolve it within 4 weeks. If more time is needed, we will let you know and explain why.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of Luxembourg. Any dispute arising from these Terms or from the Services will fall under the exclusive jurisdiction of the courts of Luxembourg.
18. Changes to These Terms
We may update these Terms from time to time. Continued use of this website or continued participation in a Service after a change takes effect means you accept the updated Terms.
19. Contact
Questions about these Terms can be sent to iryna@mindfulbody.lu.
Last updated: 12.08.2026